Privacy Policy
Effective Date: [5-4-2026]
JC Home Improvements (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Full Name
Phone Number
Email Address
Service Address (if provided)
Appointment Details (preferred date & time, service type)
Automatically Collected Information:
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Provide requested services (Roofing, Gutters, Siding & Trim)
Respond to inquiries and customer support requests
Send appointment reminders and service updates
Improve our website and services
3. SMS Communication & Consent (A2P Compliance)
By providing your phone number through our website form, you consent to receive SMS (text messages) from JC Home Improvements.
These messages may include:
Appointment confirmations
Appointment reminders
Service updates
Follow-ups related to your request
Message Frequency: Varies based on your interaction with our services.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying:
STOP to any message you receive from us.
Help Instructions:
Reply HELP for assistance or contact us directly.
We do not send spam messages and only communicate with users who have provided consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your data only with:
Trusted service providers (e.g., CRM or scheduling tools like GoHighLevel)
Legal authorities if required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience and understand visitor behavior.
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
JC Home Improvements
Email: [email protected]
Phone: (502)674-5042